News Flash

Flow into a new career!

Looking for a full time position? We'd love for you to join our team! Visit the Career Center to view exciting employment opportunities with James City Service Authority. Apply now to make a difference by helping to provide safe and dependable wa...

New Billing Coming Soon!

New water and wastewater billing is coming soon. For more information please visit the New Billing FAQ page.

Submeter Program Ending & Sewer Cap

On July 11, 2023 the Board of Directors established a sewer cap for single-family residential wastewater collection customers. Additionally, the James City Service Authority’s submeter program will be ending. For more information on the changes,...

Water Conservation Programs

Water conservation is the key to wisely using today’s water and successfully planning for tomorrow’s water.  

Did you know…

• Lawn irrigation and garden maintenance can make up to 60% of a household’s &nbs...

Sign up for Emergency Notifications

JCC Alert is now part of the Everbridge network which enables James City County officials to quickly deliver emergency alerts and notifications. JCC Alert allows individuals and businesses to provide their own contact information allowing everyone to cont...

Water Main Replacement - Kingswood

As part JCSA’s renewal and replacement program, JCSA will be replacing approximately 15,000 feet of existing water mains. The project will also include the replacement and addition of fire hydrants and the replacement of JCSA owned water service...