Directory

Questions About Hours Phone
Customer Service (Billing, Payments, Starting/Stopping Service, Submeters)
Email: jcsa@jamescitycountyva.gov
Mon. - Fri.
8 a.m. - 4 p.m.
757-253-6800
Emergencies Daily
7 a.m. - 3:30 p.m.
After 3:30 p.m.

757-229-7421
757-566-0112
Fats, Oils, & Grease (FOG)/Cross Connection Control Mon-Fri.
7 a.m. - 3:30 p.m.
757-259-4138
Miss Utility Daily 811 or
800-552-7001
Operations Mon. - Fri.
7 a.m. - 3:30 p.m.
757-229-7421